Give every clinician
the intelligence to act
Innowell is a research-backed measurement-based care platform that turns routine outcome monitoring into actionable clinical intelligence — helping mental health services deliver the right care, to the right person, at the right time.
No lock-in. Works alongside your existing EMR/PMS systems.
Brain & Mind Centre
The mental health system is under pressure. Your tools should help, not add to it.
Mental health services face a compounding set of structural challenges that leave clinicians under-equipped and clients underserved.
Services are overwhelmed. Waitlists stretch to three months or more. Clients deteriorate while waiting, and when they do receive care, it often isn't matched to their actual needs.
Paper-based intake processes, high-anxiety onboarding, and limited visibility before the first session make it difficult to identify high-risk clients early — when intervention matters most.
Disparate systems, inconsistent methodologies, and manual reporting make it hard to run a productive clinic — and harder still to build the evidence base needed for funding and grant applications.
High caseloads, limited supervision, and poor decision-support tools leave clinicians without the longitudinal visibility they need to adjust care plans with confidence and reduce clinical risk.
Three ways Innowell transforms how your clinic works
Every feature in the platform is built around three core commitments — to your clinicians, your clients, and your clinic.
Both the clinician and the client view the same data — creating a shared foundation for trust, transparency, and care that's truly built around the individual.
- Client and clinician share equal access to health data
- Clients co-design their own goals and care priorities
- Assessments adapt dynamically to each client's situation
- Self-care resources available between sessions, 24/7
Eliminate the paper. Automate the routine. Give your team back the time and headspace to focus on what they trained to do — delivering exceptional care.
- Digital assessments replace all paper-based workflows
- Automated scheduling, scoring, and progress reporting
- Escalation process ensures no high-risk client is missed
- Outcome data ready for funding and grant applications
Innowell supports clinical judgement — it doesn't replace it. Every data point is a layer of evidence that helps your clinicians make better, faster, more confident decisions.
- Supports triage and risk escalation with evidence
- Multi-dimensional measurement including pharmacology impact
- 15 years of continuous BMC research underpins every feature
- Clinically validated for a range of client types and modalities
Measurement-based care, built on 15 years of clinical research
Unlike point-in-time assessments, Innowell's measurement-based care methodology tracks change over time across five health domains — giving clinicians a continuously evolving, evidence-grounded picture of each client.
A holistic view of physical health, mental health, demographics, functioning, and identity — capturing co-morbidities that a single-domain assessment would miss.
Conditions are rated low, mild, moderate, or high — enabling rapid triage and clear identification of when preventative or urgent intervention is needed.
Continuous check-ins track a client's trajectory between sessions. Clinicians see what's changing — and what's not — before the client even enters the room.
Care is guided by the client's own values, goals, and preferences — not a prescriptive protocol. Clients advocate for themselves; clinicians deliver with evidence.
Every tool your clinicians need, in one place
Your entire caseload, at a glance
Start every day with a clear snapshot of your client base — who's at risk, who's improving, and where urgent attention is needed. No more hunting through case notes or missing overnight changes.
- High-risk clients flagged instantly, including overnight alerts
- Filter by mental health, social connectedness, or STB domain scores
- Sort by clinician, activity, or risk level across your whole caseload
- Configurable domain columns set up for your clinic's specific needs
Never miss a client in crisis
When a client's assessment responses indicate deterioration or high suicide risk, Innowell acts immediately — surfacing emergency resources for the client and automatically escalating to the right clinician, no matter the hour.
- Real-time risk identification from assessment response patterns
- Automated escalation: clinician → lead clinician → manager at 24-hour intervals
- Clients presented with 24/7 crisis support options immediately
- Full STB escalation audit trail for clinical governance and reporting
The evidence base your clinic needs to grow
Recovery trajectories, platform adoption metrics, and outcome data — all in one place. Give your clinic the hard evidence it needs for funding applications, service design decisions, and demonstrating clinical impact.
- Recovery trajectories across all 17 health domains at clinic level
- Platform usage stats to track adoption and identify training needs
- STB escalation reporting for clinical governance and safety audits
- Role-based access — Client, Clinician, Lead Clinician, Manager, Admin
Results that clinics and clinicians actually see
Every proof point is grounded in peer-reviewed research from the University of Sydney's Brain & Mind Centre.
Innowell gives our clinicians the visibility they need to make confident decisions — not just in the session, but between them. For the first time, we have a clear picture of how our entire client base is tracking, and the evidence to back up every care decision we make.
See what Innowell can do for your clinic
Book a 30-minute personalised outcomes walkthrough with our team. We'll show you exactly how Innowell fits your clinical workflow — no pressure, no jargon.